Now anyone checking out Yelp has another way to communicate their reviews, through video! That's right, Yelp has added the platform of video to their website where you can view 3-12 second video reviews. In the past all you could get were text reviews and some pictures, but now it will be more interactive with the video feature!
If you are someone who needs to read reviews about a particular business then you will really love this new video feature on Yelp. Now you will be able to see what type of atmosphere and ambiance a restaurant has before you even step foot in the place. You can see whether or not it is kid friendly, or perhaps you are looking for a place that is a bit more romantic? Now you can see all of that when you check out video reviews on Yelp!
Having a video is great for users wanting to know what type of people dine at a restaurant they are looking to go to. If you have kids, is this a place that caters to them? You can see that on video, as well as see what the dress code is at the place. This really helps determine if kids are going to enjoy themselves at the restaurant.
In one way a video review can harm a business is if the customer service is poor. Although these videos are not intended to be reviews, a poor employee experience can really harm someone's review of that business. So in a way video's are good for both the business and consumer because everyone must be on their best behavior, or they could wind up being a part of a negative review.
The new Yelp video feature will be an amazing feature of this website. In the past all we had were text based reviews with a few pictures sprinkled in, but now the video feature will be able to show you exactly what kind of atmosphere you can expect.
Right now there is only an app available for the iPhone but soon one will be on the market for Android. No specific date for the Android roll-out as of yet, but keep a look out because it should be appearing very soon thanks to the popularity of videos. The best part about having videos is that business can really present themselves in a good light if they go the extra mile to do so. Now consumers can show what their businesses are like, so it is up to these establishments to always provide the best possible customer service. The last thing any business would want is to have one of their employees looking bad on video.
If you are someone who needs to read reviews about a particular business then you will really love this new video feature on Yelp. Now you will be able to see what type of atmosphere and ambiance a restaurant has before you even step foot in the place. You can see whether or not it is kid friendly, or perhaps you are looking for a place that is a bit more romantic? Now you can see all of that when you check out video reviews on Yelp!
Having a video is great for users wanting to know what type of people dine at a restaurant they are looking to go to. If you have kids, is this a place that caters to them? You can see that on video, as well as see what the dress code is at the place. This really helps determine if kids are going to enjoy themselves at the restaurant.
In one way a video review can harm a business is if the customer service is poor. Although these videos are not intended to be reviews, a poor employee experience can really harm someone's review of that business. So in a way video's are good for both the business and consumer because everyone must be on their best behavior, or they could wind up being a part of a negative review.
The new Yelp video feature will be an amazing feature of this website. In the past all we had were text based reviews with a few pictures sprinkled in, but now the video feature will be able to show you exactly what kind of atmosphere you can expect.
Right now there is only an app available for the iPhone but soon one will be on the market for Android. No specific date for the Android roll-out as of yet, but keep a look out because it should be appearing very soon thanks to the popularity of videos. The best part about having videos is that business can really present themselves in a good light if they go the extra mile to do so. Now consumers can show what their businesses are like, so it is up to these establishments to always provide the best possible customer service. The last thing any business would want is to have one of their employees looking bad on video.
About the Author:
Movie Nova is a news review site that reveals the truths & myths by providing a Movie Nova Bonus.
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